1- Preamble
These General Conditions of Sale (CGV) apply to all orders placed on the site, published by Freshyle, a micro-enterprise, registered under the SIRET number [Pending allocation], whose address is located at 60 Rue François 1er, 75008 PARIS. Placing an order implies the customer’s unreserved acceptance of these General Terms and Conditions.
2- Services offered
Freshyle offers logo creation and other graphic services for beauty and wellness professionals. Each service is described on the site with its characteristics and price.
3- Orders
Orders are placed exclusively online on the freshyle.com website. The client must complete a form with complete and accurate information about their design needs. Freshyle reserves the right to refuse an order if the information provided is insufficient or incorrect. An order is confirmed after validation of full payment.
4- Prices and terms
Payment is required when ordering, with the secure payment methods offered on the site via Stripe. No service will be provided until payment has been received in full. The prices of the services are expressed in dollars ($), all taxes included (TTC).
5- Deliveries
Delivery times are 72 hours after payment validation. However, this deadline is given as an indication and may be extended in the event of force majeure or technical difficulty. In the event of a delay, the customer will be informed.
6- Revisions and modifications
The customer has the right to revisions if he is still not satisfied with the service delivered. Freshyle offers unlimited revisions. If after all requests to modify the service ordered the customer is still not satisfied, we undertake to refund them in full.
7- Intellectual property
Creations made by Freshyle are protected by copyright. They remain the exclusive property of the agency until full payment of the order. After payment, the exploitation rights (commercial use, distribution) are transferred to the customer. However, Freshyle retains the right to use the creations for promotional purposes (portfolios, website), unless written opposition is received from the client.
8- Responsability
Freshyle cannot be held responsible for direct or indirect damage caused by the use of the site, such as loss of data, service interruptions, or material damage, resulting from access to the site, its malfunction or its use.
9- Personnal data
In accordance with law no. 78-17 of January 6, 1978 as amended, users of the Freshyle site have the right to access, rectify and delete data concerning them, which they can exercise at any time by sending an e-mail to the following address: [email protected].
10- Applicable law and competent jurisdiction
These General Terms and Conditions are governed by French law. In the event of a dispute, the customer undertakes to seek an amicable solution before taking any legal action. If no amicable solution is found, the competent courts of [city of your head office] will have sole jurisdiction to resolve the dispute.
11- Contact
For any questions relating to the services or these General Terms and Conditions, the customer can contact [Freshyle] by e-mail at the following address: [email protected]